Frequently Asked Questions

What is EyeTracking User Research?
EyeTracking, Inc. conducts user research studies to gather feedback about various websites, software, advertising and packaging products. To ensure that the feedback we gather is indicative of what most people experience, participants in the study must fit within the broad range of our target users.

What is the EyeTracking, Inc. User Research Participant Database?
The Participant Database contains names and contact information of potential participants for user research studies at EyeTracking, Inc. All information is kept confidential and is not used for marketing purposes; it is used only to screen potential participants for studies.

How does EyeTracking, Inc. use the Participant Database?
In preparation for each research study, a profile of users is determined based on the target users for the product. We search the Participant Database for users who match our target user profile and screen them for eligibility. Entry into the Participant Database does not guarantee participation in our studies. We then contact prospective participants who match our needs and schedule a time for them to participate in the study.

Do participants get paid?
Participants are compensated for their time. Factors, such as the length of the study, and type of study determine the compensation offered.

What's the time commitment?
The time varies for each study, depending on the type of research study. This time can be anywhere from 30 minutes to 2 hours.

What do participants do in these studies?
For usability studies, participants are asked to come to EyeTracking, Inc and participate in a usability session, which can last anywhere between 45 minutes to 2 hours, depending on the study. The location of the study is usually at the main EyeTracking, Inc. headquarters in San Diego, but may also be conducted at other cities throughout the world. Each participant meets one-on-one with a Researcher at EyeTracking, Inc. and is asked to complete various tasks on a website. Compensation is offered (up to $75 /hour). All information gathered during the session, including participant's identity, is kept confidential.

Who accesses the information I provide and is it kept private?
The information you provide to us for the User Research Participant Database is used by EyeTracking, Inc., to contact you for research opportunities. We do not make this information public or sell this information to others.

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